ProductDesign Accessibility Design System

Ticket Vending Machine for Comboios de Portugal is a B2C service software designed to sell train tickets locally at train stations. The purpose relied on optimizing the interface for a faster, intuitive and accessible experience.

The project focused on developing 4 main user flows:

• Sell a Simple Ticket
• Top-up a Ticket
• Sell a Long Distance Ticket
• Access the Product Catalog

Challenge

<aside> Create an intuitive experience that doesn’t shut off millions of costumers.

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Impact

<aside> Improve ticket sale speed, range and engagement with an Departure/Arrival approach.

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Expertise

<aside> #User flows #Prototyping #Product Design #Design System

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Research

The research for this project had been informed on a former project for Comboios de Portugal, consisting on a Ticket Control App designed to operate while on board of the train. Know more about this →